MRH is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
MRH may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 October 2018.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use HTTPS secure connections for our external (customer facing) websites. Our internal Customer Relationship Management system is secured using HTTPS. Our customer facing systems use of personal data is limited to our enquiry forms only.
Payment methods/cards: ALL card payments are processed via an online portal provided by our merchant services provider. They are fully compliant with industry standard practices including 'PCI DSS'. All client cards will be processed by the client only - we do not handle your card information. We will see, at most, the type of card (Visa, MasterCard, Amex) and the last 4 digits of your card number. Internal policies mean that we will not process any card payments 'off line' - you will be asked to use a payment link that takes you directly to our processing partner.
A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. To assist with webpage traffic analysis we use Google Analytics, which may also place cookies on your machine, and use various other usage tracking techniques.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting however these will all be sent from our usual email address.
Data control and Brexit
All the data we hold is stored in UK-based datacentres, specifically in Brighton and Gloucester. Where a client books an event that takes place outside of the United Kingdom of Great Britain and Northern Ireland we will be required to provide our partners with data such as name, address and other identifiers to enable our partners to deliver hospitality to fulfil client orders. By placing an order you consent to this data transfer without which we cannot deliver your event. We expect our partner organisations to hold any personal data to the same security standards as we apply ourselves and only work with partners that have demonstrated commitments to security.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
215 Portland Road
Hove. BN3 5LA
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.